Leadership Lessons from Hostage Negotiations

George KohlrieserHostage negotiation is more than just communication and persuasion – it also involves the subtle art of building a bond of trust with the hostage-taker to ensure that the negotiation yields the most favourable outcome.

According to Professor Dr. George Kohlrieser, a hostage negotiator and senior faculty at The ICLIF Leadership and Governance Centre, these are the same qualities essential in good leadership.

“At the crux of it, leadership, like hostage negotiations, is all about human relations,” said Kohlrieser.

In his upcoming seminar, “High Performance Communication: Influencing, Persuading and Negotiating”, Kohlrieser will introduce participants to the concept of leadership as a process of communication, dialogue, influence and persuasion. The seminar, organised by Taylor’s Centre for Continuing Professional Education (CPE), will be held on January 11, 2010 from 9.00am – 5.00pm at the Taylor’s University Lakeside Campus.

According to Kohlrieser, “In order to influence followers effectively and correctly, organizational leaders need to adopt a mindset of ‘playing to win’ rather than ‘playing not to lose’, allowing them to bring forth their vision with passion.”

Key take-aways from the seminar will include creating a bond (even with your adversaries), tools to remove blocks to dialogue, and principles of higher effective Influencing, Persuasion and Negotiation. Details of the seminar are as follows:

Date : January 11, 2010 (Tuesday)
Time : 9.00 am – 5.00 pm
Venue: Taylor’s University Lakeside Campus
1, Jalan Taylor’s, 47500 Subang Jaya
Fee : RM 2,500 per participant

First 50 participants to register will receive a complimentary copy of Prof. Dr. Kohlrieser’s best-selling book, “Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others and Raise Performance”.

To find out more about the seminar or to register, contact Ms. Stephanie Ho at 03-5629 5000, e-mail [email protected] or visit www.taylors.edu.my/cpe

About The Speaker, Professor Dr. George Kohlrieser

Professor Dr. George Kohlrieser is Senior Faculty at The ICLIF Leadership and Governance Centre. He is an organizational and clinical psychologist and a professor of leadership and organizational behavior at the International Institute for Management Development (IMD). An engaging speaker, George is also associate clinical professor of psychology at Wright State University in Dayton, Ohio. He was also a consultant to global organizations such as Accenture, Barclays Global Investors, Cisco, Coco-Cola, HP, IBM, Nestle, Nokia, Roche and Toyota. George completed his doctorate at Ohio State University and is the author of the best-selling book titled ‘Hostage At The Table.

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